Terms & Conditions
Last updated: 27 June 2025
1. Introduction
Welcome to jonkellystrengthcoach.com (the "Site"). By using this website or purchasing services from Jon Kelly Strength Coach ("we," "us," or "our"), you agree to these Terms & Conditions. Please read them carefully.
2. Services Offered
We provide strength and conditioning coaching services, including but not limited to personal training, online programming, and digital products.
3. User Eligibility
By using our services, you confirm that you are at least 18 years old or have obtained parental/guardian consent if younger.
4. Booking and Payment
Bookings and payments for services must be made through the Site or agreed-upon channels. All payments for coaching packages, including online programming, must be made in advance unless otherwise stated.
5. Refund and Cancellation Policy
Refunds are not provided once services have started or digital products have been delivered. Cancellation requests for ongoing services should be submitted in writing. Specific policies for online programming are outlined in Section 8.
6. Intellectual Property
All content on this Site, including text, images, logos, and programs, is owned or licensed by Jon Kelly Strength Coach and protected by copyright laws. You may not reproduce, distribute, or use this content without permission.
7. Limitation of Liability
We strive to provide quality coaching and accurate information but cannot guarantee specific results. Use of our services is at your own risk. We are not liable for any injury, loss, or damages arising from your participation in our programs.
8. Online Programming Terms
8.1 Service Overview
Online programming is a remote coaching service that includes access to personalised or semi-personalised training plans delivered via a digital platform. The service may include check-ins, adjustments, and guidance depending on the package selected.
8.2 Opt-In and Agreement
By purchasing an online programming package, you agree to these Terms & Conditions and confirm your intention to commit to the full coaching term. You must complete the relevant onboarding steps, including submitting a pre-screening form and agreeing to the service start date.
8.3 Commitment Term
The standard commitment term is three (3) months, unless otherwise agreed in writing prior to purchase. After this period, the service may be renewed or transitioned to a different plan by mutual agreement.
8.4 Payment Terms
Payment for the full term is due in advance, prior to the start of programming. No programming will be delivered until payment has been received in full. Payment is non-refundable once programming has commenced, unless required by law or under exceptional circumstances at the discretion of the coach.
8.5 Client Responsibility
You are responsible for following the training plan as prescribed and communicating regularly with your coach. If you experience injury, illness, or require changes, you must inform your coach as soon as possible.
8.6 Cancellation and Pause Policy
Due to the digital and time-based nature of online programming, early cancellations are not eligible for refunds. Requests to pause the program due to medical or personal reasons will be considered on a case-by-case basis but are not guaranteed.
8.7 Results and Limitations
Results are dependent on your adherence, effort, and external factors outside the coach’s control. While every effort is made to provide safe and effective programming, no specific outcomes (e.g., weight loss, strength gains) are guaranteed.
9. Privacy and Data Protection
Our use of your personal data is explained in our Privacy Policy, which is incorporated here by reference. Please review the Privacy Policy carefully.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom.
11. Contact Information
If you have any questions about these Terms & Conditions, please contact us at: jon@jonkellystrengthcoach.com